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One way to bring jobs back??

MoGal

Well-known member
Got this email this am also..... I do know I have been frustrated trying to talk to foreigners and I can't understand them....



This should help many of us with our PC desktop or notebook questions and getting a U.S. representative (Supervisor) to assist with technical problems.






Any time you call an 800 number - A MUST READ

The gas company serving this area brought their call center back to
Atlanta from India last year after numerous customer complaints.

What a difference now when you call them...and it created 300+ jobs. I know this works because they were so bad that when India answered I wouldn't even deal with them. I'd simply ask to be transferred to a supervisor in the U.S. and they would have to comply.


Now that I know it is the LAW - I will do it for sure

Anytime you call an 800 number (for a credit card, banking, charter communications, health and other insurance, most especially computer related help desk, etc) and you find that you're talking to a foreign customer service representative (perhaps in India, Philippines, etc), please consider doing the following:

After you connect and you realize that the customer service
representative is not from the USA (you can always ask if you are not sure about the accent), please, very politely (this is not about trashing other cultures) say, "I'd like to speak to a customer service representative in the United States of America.."

The rep might suggest talking to his/her manager, but, again, politely say, "Thank you, but I'd like to speak to a customer service representative in the USA.."

YOU WILL BE IMMEDIATELY CONNECTED TO A REP IN THE USA.
That's the rule and the LAW.

It takes less than one minute to have your call re-directed to the USA .

Tonight when I got redirected to a USA rep, I asked again to make sure - and yes, she was from Fort Lauderdale.

Imagine what would happen if every US citizen insisted on talking to
only US phone reps from this day on.

Imagine how that would ultimately impact the number of US jobs that would need to be created ASAP.

If I tell 10 people to consider this and you tell 10 people to
consider doing this - see what I mean...it becomes an exercise in
viral marketing 101.

Remember- the goal here is to restore jobs back here at home -not to be abrupt or rude to a foreign phone rep. You may even get
correct answers, good advice, and solutions to your problem - in real English.

If you agree, please tell 10 people you know, and ask them to tell 10
people they know....etc...et

=
 

habnut

Well-known member
Visa has had me on hold for the last 45 minutes.As soon as someone picks up the phone, that is EXACTLY what I am gonna do! Thank you for sharing this nugget of advice. Its gonna make my day hahaha
 

Steve

Well-known member
U.S. Call Center Workers Now As Cheap To Hire As Their Indian Counterparts

Call centre workers are becoming as cheap to hire in the US as they are in India, according to the head of the country's largest business process outsourcing company.

High unemployment levels have driven down wages for some low-skilled outsourcing services in some parts of the US, particularly among the Hispanic population.

At the same time, wages in India’s outsourcing sector have risen by 10 per cent this year and senior outsourcing managers based in the country command salaries above global averages.
http://www.huffingtonpost.com/2010/08/18/us-call-centers-are-becom_n_686768.html

yep.. all you have to do is drive down US wages to a third world country,.. and then we can compete...
 

loomixguy

Well-known member
When I get a female in the Philippines on the phone at a call center, I begin to flirt with her and ask her for a date in Tagalog. 8)
 

hypocritexposer

Well-known member
loomixguy said:
When I get a female in the Philippines on the phone at a call center, I begin to flirt with her and ask her for a date in Tagalog. 8)


Are you planning your next vacation, in her city of Tagalog? How long you staying?


:lol:
 
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