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Ranchers.net

First off, I will say my wife and I have flown with United alot and never had an issue.

But I have seen a disturbing trend since Sept, 11th in the attitude of the airline staff. They act like their word is the first, last and final say in everything. We need to travel and we need to fly, there is no other way around it for us.

My wife has been bumped, and driving back to an airport 2 1/2 hours away is not something a voucher (with restrictions) can compensate. I have been bumped quite a few times and had several planes so late I missed connections. Missing several days of a vacation, or sitting in a city and having to wait at their mercy sucks. Simply Arguing and advocating for your own rights will cost you dearly these days.

In almost all the cases an easier solution was available. Prior to Sept 11th, the airline staff listened, but not anymore.



In this case United was wrong... and the airport security guard was wrong,.. as were the two police who stood and didn't do much. Their jerk CEO is wrong and a jerk. I would imagine the first "report" he received didn't tell the whole story, just the staff's version.



But this goes deeper... WHY are the police enforcing corporate policy? This was not in any way a crime. It wasn't a public safety issue until after they reacted badly.. It was just police being corporate bouncers. Since when did we allow a fascist corporate state, on Sept 11th in the name of security.

The airline industry and TSA are well out of hand.
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