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What a way to get a problem resolved

burnt

Well-known member
This musician guy had a guitar broken in transit and when United Airlines didn't help him out with it, he wrote a song about it and went on Youtube with it. It seems United didn't take long to then try to get in touch with him.

Good story, good song, good singer!!

http://www.thestar.com/News/Canada/article/663114
 

Faster horses

Well-known member
I'm sending this to a young friend who was travelling from Wyoming to
Arizona on SW Airlines. They lost her luggage and haven't found it yet.
That was 2 months ago, and although they are a very highly rated airline, their customer service leaves a lot to be desired. She is to list everything in the luggage and have sales slips (not credit card receipts--original sales slips) in order to be reimbursed. Worse than that, she had
taken sentimental items with her that can not be replaced.
 

Bryceville

Well-known member
With his talents as both a singer and a video star, let's hope the damage to his guitar ends up being the best thing to ever happen to him.
 
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