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Problems with Wrangler shirts

F

Faster horses

Well-known member
Joined
Feb 11, 2005
Messages
30,479
Location
NE WY at the foot of the Big Horn mountains
For years, Mr. FH has worn Wrangler Shirts with snaps. The last 3 shirts, all bought in December/January, have not been up to par. First one, the cuffs were too tight, so returned it for a different one that seemed fine. Washed in cold water, dried on delicate, SHRUNK BIG TIME. Then he got one for Christmas that was sized wrong....tail was too short, arms were too short. Then talked to a checker at Tractor Supply and she has had the same problem.

I think a call to Wrangler corporate is in order.......IF I can find a phone number. :???:
 
Try here https://www.wrangler.com/help/contact-us.html

I think some shirts are built over seas and some in USA. I have had problems with some shrinking and poor snaps and other have been fine.
 
Yeah. Right. Therein lies the problem. One shirt I paid extra for in order to get a long shirt-tail....took it home, cuffs were too small.

I did use the link you provided and sent them a complaint. Now we'll see. We have over $50 worth of worthless shirts here now. Actually more, but those were purchased in the last two months. :(
 
The shits I checked were all made in Bangladesh. The flannel shirt I have when I wash it I just put it in dryer for 10 minutes then take it out and dry it over back of chair. Worked so far.
I think Walmart Wranglers are different quality from western store Wrangler shirts.
 
Big Muddy rancher said:
The shits I checked were all made in Bangladesh. The flannel shirt I have when I wash it I just put it in dryer for 10 minutes then take it out and dry it over back of chair. Worked so far.
I think Walmart Wranglers are different quality from western store Wrangler shirts.
Click to expand...

lol
 
My wife go's to garage sales and resale stores
get's me them fancy white cotton dress shirts
for a little of nothing
and they take cow manure
just as good
 
I don't buy Wrangler shirts from Wal-Mart, nor anything else, if I can help it. I do have to go there from time-to-time. :(

I prefer to buy from a locally-owned Western store, but those are few and far between. These last 2 shirts came from Boot
Barn and they need the receipt. Well, I had the receipt when I took the one back with the cuffs that were too small, but the
next one fit (for one wearing) so I can't find the receipt. I'll keep looking. I lose more than I can keep track of. Love old age...... :?

Anyway, Pete's Clothing in Belle Fourche, SD is one of the last of the locally owned western stores. He has a wonderful little store.
I just thought of another one...A&J Supply in Whitewood, SD. That's a good one too.

Brian's Boot and Shoe in Sheridan is locally owned, too. It's footwear tho and I just :heart: that store.

http://www.briansbootandshoe.com/

And of course, King's Saddlery. Still locally owned. They have most everything. We have been customers for 55 years. I think we
should get a medal for that. :D :D :D
 
Ok, I heard back from Wrangler and I'm going to send 2 shirts to them. Then we'll see what they decide. I'm not holding my breath. Thanks again for posting the link, BMR.
--------------------------------------------------

Thank you for your letter regarding our products. We are very sorry to hear that you are not completely satisfied with one of our products. We value our customers and we strive for full customer satisfaction.

Each item that we manufacture carries a one-year warranty, which covers actual defects in materials or workmanship. Our warranty is a statement of VF Jeanswear's continuing commitment to high standards of quality. In order to aid in our quality control efforts, we would like you to return the garment in question for inspection and analysis. If you purchased your items outside the United States, please return your garments to the store in which you made your purchase.


Please send us your complete mailing address and a daytime phone number. We will be glad to send you a postage-paid FedEx label to return your garments. A link will be sent to your email account to print off your label.

If the garment is found to be defective under the terms of our one-year warranty, it will be replaced or you will be refunded with a letter of explanation. All returned garments must be recently laundered and free of any foreign matter. Soiled garments will not be processed. You will hear back from us regarding a refund or product replacement within 4 to 6 weeks from the receipt of your garment.

Thank you for allowing us to insure that your customer experience is a positive one.
 

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