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BitDefender (antivirus program) Users BEWARE

S.S.A.P.

Well-known member
Joined
Feb 11, 2005
Messages
863
Location
Saskatchewan
This isn't a joke folks - it has happened to my laptop.

Immediately go to the BitDefender expert module (right click on the red globe icon and select "show") and permanately disable the "anti-virus" module.

DO NOT shut down your computers until you read the quidance issued by BitDefender.

I'll leave a few sites so you can grasp what is going on:
http://www.bitdefender.com/site/KnowledgeBase/consumer/#638

http://forum.bitdefender.com/index.php?showtopic=18789

http://www.bitdefender.com/site/KnowledgeBase/consumer/#627

http://forum.bitdefender.com/index.php?showtopic=18759

http://twitter.com/bitdefender

http://news.yahoo.com/s/pcworld/20100320/tc_pcworld/badbitdefenderupdateclobberswindowspcs?utm_source=twitterfeed&utm_medium=twitter

Good Luck if you are one of the owners crippled by this event.

I'm leaving my computer on until the dust settles and there is some organized information or contact with tech support. I was able to restore over 10,000 quarantined files (all operating system files) except two and I can't get those two little buggers !!!
 
UPDATE:
Our apologies,

We cannot express enough our deep regret regarding this circumstance. Due to our mistake we have caused many issues, and we understand and respect the magnitude of this circumstance.

1. The solutions can be found here: http://www.bitdefender.com/site/KnowledgeBase/consumer/#638

2. In regards to compensation: we will address this in a later correspondence.

3. If the provided solution does not work for you then please write me back explaining why.

Sincerely,
Saul Severe
--

Saul Severe
Global Social Media Manager
BitDefender
650 Castro St
Suite 240
Mountain View, CA 94041
Phone:
www.bitdefender.com
[email protected]
--------------------------------

Links for your OS here:
http://www.bitdefender.com/site/KnowledgeBase/consumer/#638
 

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