Gee,what a deal.
Someone asks a question and then Vigortone gets bashed.
Talk about a vendetta!
There is more than one side to a story and this one has been
discussed here in the past, and more than once.
No sense in going over it again. I will say that in order to
recieve a refund or replacement product, the dealer has
to have one of two things from the producer in order
to put in a trouble report.
The producer needs to provide the dealer with either a sample of
the problem mineral OR a batch number off the bag. Not
much can be done without concrete evidence a problem exists.
That's standard procedure with many companies.
Thanks to all who posted on this thread with your positive input.
We've been dealers for going on 18 years now...we
are happy with the company and how they do business.
And we have happy customers that keep coming back.
In fact, our first customer has continued to buy mineral
from us all this time.
